Quality Improvement Intern

The Quality Improvement Intern will support the NHMG Clinical Excellence team in advancing quality, patient safety, and performance improvement initiatives across ambulatory clinics. This internship provides hands-on exposure to healthcare quality improvement work, including data-informed decision-making, clinic-facing education, and system-level improvement efforts. The role is designed to provide meaningful professional experience while building foundational skills in healthcare quality and performance improvement.

Responsibilities

· Assist with quality improvement initiatives across NHMG clinics, including care gap closure and performance improvement efforts

· Support planning and execution of quality improvement interventions using established methodologies such as Plan-Do-Study-Act (PDSA) cycles and LEAN principles

· Collaborate with cross-functional partners including Data Analytics, Patient Safety, Health Equity, and Value-Based Care teams

· Help populate, review, and interpret quality performance data and dashboards to support improvement efforts

· Participate in meetings, workgroups, and learning opportunities to gain exposure to healthcare quality improvement in practice

· Complete special projects aligned with intern interests, team priorities, and organizational goals

Requirements

· Currently enrolled in an undergraduate program pursuing an associate or bachelor's degree.

· Strong written and verbal communication skills

· Effective organizational and time management skills with strong attention to detail

· Ability to work independently and collaboratively in a professional environment

· Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

· Demonstrated interest in healthcare quality, patient safety, or performance improvement

· Ability to maintain confidentiality and comply with HIPAA and organizational policies

Program Details

· Internship term: 6 week commitment, Summer or Fall

· Compensation: $20/hour

· Work schedule: Part-time, with flexibility to accommodate academic schedules

· Location: Remote